| Q. |
What type of national food products do you predominantly carry? |
| A. |
We have a wide selection of delicatessens, wines, beers, and other popular food products from Eastern Europe, Russia, and Caucuses.
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| Q. |
What is your refund policy? |
| A. |
We offer a full refund on, or the replacement of, any product that does not meet your full satisfaction.
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| Q. |
How does your refund policy apply to online purchases? |
| A. |
We offer a full refund on, or the replacement of, any product that arrives damaged or that does not meet your full satisfaction.
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| Q. |
If I order my product UPS Ground, how long will it take to arrive? |
| A. |
Approximately 3 to 5 business days. Please note that UPS shipping is weekday shipping - if you want your product to arrive on Saturday, you must select Saturday delivery. If you order product on a Friday, but select 2-day, the product will not arrive until Tuesday.
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| Q. |
Can I order everything online but pickup my purchase at a store? |
| A. |
Yes, you just need to select "Store Pickup" from delivery options when you place your order. Everything will be put together and ready within 3 hours from your order.
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| Q. |
Do you offer a local delivery? |
| A. |
Yes, we will deliver your order for a fixed fee of $10 if your address is within a 35 mile radius from our store. Please note that we require a $50 minimum purchase for all local deliveries.
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| Q. |
How long will a local delivery take? |
| A. |
All orders placed by 3pm in the afternoon, will be delivered by 9pm on the following day except Sundays. All orders placed by 3pm on Saturday will be delivered by 9pm on Monday.
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